Privacy Policy
Privacy Policy
DoctorAdam respects your privacy and is committed to protecting the personal and health information you provide when using our website, telehealth services, and related services.
1. Information We Collect
We may collect information that you provide directly to us, including:
- Name
- Email address
- Mobile phone number
- Billing and shipping information
- Account information
- Health and medical information
- Information submitted through questionnaires or consultations
- Order, prescription, and treatment-related information
- Communications with DoctorAdam
We may also collect certain technical information such as IP address, browser type, device information, website activity, and cookie data.
2. How We Use Your Information
We may use your information to:
- Provide and administer DoctorAdam services
- Facilitate telehealth consultations
- Coordinate prescriptions and pharmacy fulfillment when medically appropriate
- Process orders and payments
- Provide account, prescription, order, shipping, and support communications
- Send service-related text messages and notifications
- Send marketing communications where you have separately consented
- Improve our website and services
- Maintain security and prevent fraud
- Comply with legal and regulatory requirements
3. Health Information and HIPAA
Certain health information collected through DoctorAdam services may constitute Protected Health Information (“PHI”).
Where applicable, PHI is handled in accordance with the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable privacy laws.
For additional information regarding the handling of PHI, please review our HIPAA Notice of Privacy Practices.
4. How We Share Information
We may disclose information when reasonably necessary to provide our services, including to healthcare providers, pharmacies, payment processors, laboratories, technology and communications providers, fulfillment partners, and other service providers acting on our behalf.
We may also disclose information when required by law, regulation, court order, or other valid legal process.
DoctorAdam does not sell personal information for monetary consideration.
5. Mobile Information and SMS Privacy
Your mobile information is protected
Mobile phone numbers, SMS consent, and SMS opt-in data collected by DoctorAdam will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be disclosed only to service providers that assist DoctorAdam in delivering communications or providing requested services, and only as necessary to perform those services.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
6. SMS Communications
If you opt in to receive text messages from DoctorAdam, you may receive communications relating to your account and DoctorAdam services, including:
- Consultation and appointment communications
- Prescription-related notifications
- Order and shipping updates
- Customer support messages
- Account notifications
- Marketing messages where separate consent has been provided
Message frequency may vary, up to 10 messages per day.
Message and data rates may apply.
Reply STOP to opt out.
Reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services from DoctorAdam.
Carriers are not liable for delayed or undelivered messages.
7. Cookies and Website Technologies
DoctorAdam may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve our services.
Your browser may allow you to limit or disable certain cookies.
8. Data Security
DoctorAdam uses administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No electronic transmission or storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and maintain appropriate business and medical records.
10. Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information, including rights to request access, correction, deletion, or information regarding certain disclosures or uses.
Privacy requests may be submitted to [email protected].
11. California Residents
California residents may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).
DoctorAdam does not sell personal information as that term is commonly understood.
12. Nevada Residents
Nevada residents may have the right to opt out of certain sales of covered information under Nevada law.
DoctorAdam does not sell covered personal information as defined by applicable Nevada privacy law.
13. Children's Privacy
DoctorAdam services are intended for adults. We do not knowingly provide telehealth services to or collect personal information through our services from individuals under 18 years of age.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, practices, or legal obligations.
The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised.
15. Contact Us
DoctorAdam (Nodomo LLC)
1475 S State College Blvd
Anaheim, CA 92806
Email: [email protected]
Phone: (657) 282-5349